Privacy and Cookie Policy
Champ d'application
Providencia Groupresponsible for the website https://providenciagroup.comrespects the privacy of its users and is committed to protecting their personal data.
This Privacy and Cookie Policy aims to explain who we are, how we collect and process your personal data, for what purposes, for how long, with whom we share it, and how you can exercise your rights. It applies exclusively to the use of the website mentioned above.
This policy does not apply to third-party websites, including those that may be mentioned or linked from this site.
Data Controller
The person responsible for processing personal data is:
Providencia Group
Address: 3, Place François-Joseph Dargent, L-1413 Luxembourg
Contact email: [email protected]
Data collection and processing
Your personal data may be collected by the following means:
Contact or quote request forms: name, email, telephone, company, message;
Newsletter subscription: name and email address;
Technical data: IP address, device type, browser, pages visited, browsing time.
This data is processed on the basis of:
Your consent;
The execution of a contract or pre-contractual steps;
Compliance with legal obligations;
The legitimate interest of the controller (e.g., service improvement, legitimate direct marketing).
Purposes of processing
The data collected is used for:
Respond to contact or quote requests;
Send commercial communications, newsletters and informative content;
Manage records and profiles in private spaces (if applicable);
Carry out statistical analyses and improve the performance of the site;
Comply with legal obligations.
Data retention
Data is kept only for the period necessary for the purposes for which it was collected and processed, or for the period required by law.
Rights of the data subject
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), you have the following rights:
Access your personal data;
Correct or update inaccurate data;
Request the deletion of your data (“right to be forgotten”);
Limit or object to the processing of your data;
Withdraw your consent, where the processing is based on this basis;
Request the portability of your data to another data controller.
To exercise your rights, please send a written request to the following address:
[email protected]
Proof of identity may be required for security reasons.
Security and Privacy
Providencia Group implements appropriate technical and organizational measures to protect personal data against loss, unauthorized access or misuse.
Despite our efforts, the transmission of information via the Internet is never completely secure. Therefore, we cannot guarantee the absolute security of data transmitted via this site.
Cookie Policy
Our site uses cookies to improve navigation, analyze traffic and personalize content and advertisements.
What is a cookie?
Cookies are small text files stored in a user's browser when they visit a website. They allow the user to be recognized on future visits and improve the online experience.
Types of cookies used:
Essential: necessary for the proper functioning of the site;
Statistics: allow us to analyze the use of the site (e.g.: Google Analytics);
Functional: remember user preferences;
Marketing/Advertising: Display targeted advertisements (e.g. Google Ads, social networks).
Consent
When you first visit our site, a cookie banner will appear. You will then be able to:
Accept all cookies;
Refuse all non-essential cookies;
Manage your preferences by category.
You can also manage cookies in your browser settings.
Third-party cookies
We use third-party services (e.g., Google, Meta, YouTube) that may install cookies in your browser. Please review their respective privacy policies.
Changes to this policy
Providencia Group may update this policy at any time. Changes will be posted on this page and will take effect immediately upon posting.
We recommend that you regularly check this page to stay informed about how we protect your data.
